Privacy Policy

1. Information We Collect

When you book a session, contact us, or interact with our website, we may collect the following information:

• Name, email address, and phone number
• Session preferences and scheduling details
• Payment information (processed securely through third-party providers)
• Photographs taken during your session
• Website usage data through cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your portrait sessions
• Deliver your photographs and digital galleries
• Process payments and send booking confirmations
• Communicate with you about your session or promotions
• Improve our website and services

3. Photo Usage & Model Release

By booking a session with From the Heart Pics, you acknowledge that photographs from your session may be used for portfolio display, social media, and marketing purposes unless you opt out in writing prior to your session. A separate model release form will be provided at the time of booking.

4. Data Protection

We implement appropriate security measures to protect your personal information. Payment processing is handled by trusted third-party providers (such as Stripe) and we do not store your full credit card details on our servers.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings, though some features may not function properly without them.

6. Third-Party Services

We may use third-party services for analytics, payment processing, and email communications. These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request that your photos not be used for marketing purposes

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@fromtheheart.pics.